• Responsible for daily contact with foreign customers,
• Customer claim handling (OEM and Field),
• Returned parts analysis and burden ratio negotiation,
• 8D reports and sorting management at customers,
• PPAP documentation management for customers,
• EO/4M changes management related to customer,
• Customer audits and visits management,
• Dedicated Customers’ portals access and usage,
• Reviewing and sharing customer requirements and CSR internally,
• IMDS preparation to Customer,
driver's license,
