은행 사무원

Key Responsibilities & Accountabilities • Create a positive “First Impression’” by greeting and engaging customers in a range of sales, service and informational conversations • Proactively promote Shinhan Bank’s products and services by listening to and identifying the needs of customers • Resolve customer problems and concerns promptly, escalating issues as required • Provide sound advice at every customer interaction to create a positive customer experience • Complete financial transactions; opening/closing accounts, deposits, withdrawals, bill payments, and other account transactions for customers accurately and efficiently • Complete a variety of account transactions; conduct customer interviews, and complete loan applications, approvals, payoff for customers accurately and efficiently • Develop and maintain relationships with the KSC, community, existing and new depository/loan customers • Professionally serve existing VIP and business customers • Ensure necessary due diligence is taken to support the accuracy of all customer transactions • Contribute to the achievement of branch KPI objectives by meeting or exceeding individual sales goals • Be knowledgeable of and comply with Bank and industry codes of conduct and with securities laws and regulations • Identify and refer customers to team members and internal Bank partners as appropriate • Understand and apply bank/branch operating policies and procedures – including assisting with the branch opening and closing procedures on a rotational basis • Promote and support banking relationship with a new personal and business client • Handle F/X (Import & Export Doc. DA/DP/LC) • Loan servicing tasks such as deliver the funds, monitoring/collecting payments, collecting fees, conduct customer interview for loan application and collecting signatures, etc. • Support administrative tasks relating to loans such as loan renewals and documentation, etc. • Additional duties as deemed necessary • 연봉: 3,000만원 이상임을 확인하였으며, 경력에 따라 협의 가능 • 비자 : 캐나다 취업비자 이상 소지자