총무 및 인사 관리자

• Respond promptly to employee questions on HR policies, payroll, leave, benefits, and workforce systems using ticket management platforms, chat, and telephony • Administer core components of the employee lifecycle—including onboarding, offboarding, leave, flexible work arrangements, and access to self-service tools • Coordinate delivery of programs such as absence management, performance reviews, engagement surveys, and Employee Assistance Programs (EAP) • Support updates to HR documentation, policies, and procedures in alignment with labor laws and client requirements • Provide user assistance for Learning Management Systems (LMS), Employee Self-Service (ESS) platforms, and training logistics • Facilitate well-being and engagement initiatives, including EAP referrals and feedback collection • Collect, track, and analyze employee service metrics and feedback to identify improvement opportunities • Collaborate with internal delivery teams to ensure consistent and timely support across geographies 의료보험 제공 • Corporate Insurance, Inpatient (입원) & Outpatient (외래진료) 보험 항공표 제공 (협의) 휴가 12일