경영기획 사무원

Key Responsibilities & Accountabilities • Assist in reporting of detailed financial and operating metrics across the depository function • Provide specialized, high-touch administrative, and operational assistance/guidance to front-line staff, ensuring compliance, efficiency, and exceptional client experience • Maintain and update the deposit products and service disclosures for compliance and efficiency • Conduct market research for benchmarking and report generation • Conduct internal analysis with the aim of analyzing customer behavior, product/service usage for retail planning • Provide active compliance support in maintaining the department’s Policies and Procedures for alignment with the changing regulatory standards (Bank Act, CPA, FCAC, etc.) • Communication with third party vendors on various retail supports (CPA, BMO, CIBC, etc.) • Monitoring, analyzing, and planning for the performance of customer-facing platforms such as Branch, internet banking and mobile app • Contribute in the department’s various projects and initiatives with direct impact on customer experience • Plan and facilitate Customer Satisfaction activities and events with the aim of setting standards for the Bank’s bank propositions • Bank website’s central email box management including tracking, reporting, and analyzing the inquiries for swift resolution and identification of the recurring pain points • Actively participate in executing corporate-wide events and initiatives • Assist the team responsibilities with ad-hoc tasks as needed • 연봉: 3,000만원 이상임을 확인하였으며, 경력에 따라 협의 가능 • 비자 : 캐나다 취업비자 이상 소지자