Business Expert - Operations

소개

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. As a Business Expert - Operations on the Human Data Team, you will contribute to creating cutting-edge datasets to advance Grok's capabilities. You will leverage your expertise in business operations, process improvement, and operational excellence to support the training of advanced AI systems.

주요업무

• Work on operations problems from real-world business scenarios, providing accurate solutions, detailed annotations, and model critiques (e.g., process mapping and optimization, SOP development, capacity planning, root cause analysis, and KPI dashboard design) • Utilize proprietary software to provide accurate input and labels to deliver high-quality data • Collaborate with technical staff to improve the design of efficient annotation tools • Interpret, analyze, and execute tasks based on evolving instructions, maintaining precision and adaptability

자격요건

• 5+ years of practical operations experience (hands-on role in business operations, process improvement, or manufacturing/services operations leadership) • Proficiency in process mapping and operations tools (e.g., Lucidchart, Visio, ERP systems such as SAP, Oracle, or NetSuite; dashboarding in Tableau or Power BI) • Strong analytical skills for evaluating operational inefficiencies, root cause analysis, and trade-off decisions • Ability to navigate operations resources such as SOPs, KPI dashboards, quality reports, and performance metrics • Proficiency in reading and writing informal and professional English • Strong communication, interpersonal, analytical, and organizational skills • Excellent reading comprehension and ability to exercise autonomous judgment with limited data • Passion for technological advancements and innovation in business

혜택 및 복지

• Health insurance (for eligible U.S. based positions) • 401(k) plan (for eligible U.S. based positions) • Paid sick leave (for eligible U.S. based positions) • Remote work from any location worldwide (subject to legal eligibility and time-zone compatibility) • Flexible hours with full autonomy to set your own schedule (for contractor positions) • Compensation: $45/hour - $100/hour (US-based candidates)