은행 사무원

1. Client Service & Relationship Management • Greet and engage clients in a professional, courteous, and helpful manner. • Respond promptly to client inquiries and requests, both in-person and over the phone. • Guide clients in using digital banking channels (online, mobile, ATM) and provide product information. • Identify client needs and refer to appropriate banking specialists when necessary. • Ensure customer satisfaction by delivering efficient, friendly, and professional service. 2. Transaction Processing • Process deposits, withdrawals, bill payments, and other routine transactions. • Verify identification and signatures for all transactions in compliance with AML/ATF and CIP requirements. • Monitor transactions for unusual or suspicious activity and escalate concerns to Manager. • Maintain accurate transaction records in compliance with bank policies and procedures. 3. Product & Service Promotion • Identify customer needs and promote basic deposit products (term deposits, savings plans, RRSP, TFSA). • Provide information on campaigns and new services. • Recognize referral opportunities for account opening, loans/credit services, and escalate to Senior CSR or Manager. • Support branch business development by building customer trust and loyalty. 4. Safety Deposit Box Services • Assist customers with access to safety deposit boxes under proper procedures. • Maintain accurate records of safety deposit box usage. 5. Clearing Functions • Support daily clearing processes including processing cheques and handling rejected transactions. • Assist with preparation and distribution of monthly statements and business cheques. 6. Administration • Receive and count daily cash float at the beginning and end of the day. • Maintain filing of daily documents, sorting and distributing branch mail. • Order and manage office supplies to support branch operations. • Assist in routine administrative reports (e.g., vacation tracking, health & safety checklist) under Manager’s guidance. • Assist with branch expense processing (e.g., budget disbursements and expense report) 7. Ad-hoc Duties • Perform other related duties or special assignments as directed by the Manager to support branch operations. • 연봉 : 3,000만원 이상임을 확인하였으며, 경력에 따라 협의 가능 • 비자 : 캐나다에서 합법적으로 근무할 수 있는 비자 소지자 이상