The Operations Coordinator, Service and After Sales (SAS) is responsible key duties that support day-to-day operations in the department. This includes across department responsibilities related to key document processing, department reports, actions plans and dealer communications as a number of the primary duties for this role.
This is a 15 month full-time contract position.
Key Responsibilities
• Dealer billings and vendor payments for multiple business deliverables that includes:
o Manual data entry, responses to dealer/vendor inquiries and record-keeping
o Troubleshooting and resolution of claims submitted by dealers
o Improvement and/or automation of administrative processes as required
• Accounting/Finance responsibilities that includes:
o Preparation of purchase requisitions and orders
o Reconciliation and processing of vendor invoices
o Processing, tracking and maintaining accurate log of vendor credits or rebates
• Weekly and monthly coordination for executive and departmental reports that includes:
o Gathering of information and materials from business owners/sources to distribute
o Preparation of professional presentations in Excel and PowerPoint
o Timely distribution of reports to KCA Executives and Department Management
• Completion of key monthly and quarterly reports in support of field staff (DPSMs) and internal (SAS) team members, including comprehensive Dealer Performance KPI Report
• Manage Dealer Support Hub to ensure that dealer requests are accurately logged and distributed to provide accurate responses in a timely manner
• Administrative support for Director and Senior Department Managers (SAS), including:
o Travel and event arrangement
o Scheduling select meetings
o Drafting internal and external communications
o Troubleshooting and/or escalating administrative concerns
o Ordering supplies and support for other special requests
• Support planning and execution for internal and external department events/meetings
• 연봉: 3,000만원 이상임을 확인하였으며, 경력에 따라 협의 가능
• 비자 : 캐나다 취업비자 이상 소지자
